Frequently Asked Questions

Q. Do you combine shipping?
A. Items are shipped within 2 to 3 business days of payment receipt. US Customers pay $8 for the first item and $2 for each addition item. Shipping is free for an entire purchase of $200 or more. Customers outside the US pay calculated shipment for the first item and $5 for each additional item. Shipping is free for the (4th, 5th, 6th…) item for all customers. Payment must be received within 7 days in order to take advantage of the shipping discount.

Q. What is your return policy?
A. All sales are final unless the item was misrepresented or different than described and pictured. Authenticity is always guaranteed at the Toni Sinclaire Store.

Q. When can I expect my order to arrive?
A. Items are shipped within two business days after receipt of payment. US buyers should receive purchases two to three days after shipment. The total process should take no more than five days. International shipping varies, but the total process is two weeks on average. Tracking information is available upon request.

Q. How much is shipping and handling charge?
A. The shipping and handling charge varies based on (1) the weight of your item and (2) on your location. Please use the shipping calculator to determine the most accurate shipping and handling charge. The shipping calculator is available in the lower right corner of each listing.

Q. Do you ship internationally?
A. The Toni Sinclaire Store welcomes International bidders.



Women's Blazers / Dresses / Outerwear / Tops
USA USA (Named) Australia France Germany Italy Japan U.K.
2 X-Small 6 32 30 36 5 4
4 X-Small/Small 8 34 32 38 7 6
6 Small 10 36 34 40 9 8
8 Medium 12 38 36 42 11 10
10 Medium 14 40 38 44 13 12
12 Large 16 42 40 46 15 14
14 Large/X-Large 18 44 42 48 17 16
16 X-Large/1X 20 46 44 50 19 18
18 1X/2X 22 48 46 52 21 20
20 2X 24 50 48 54 23 22
22 3X 26 52 50 56 25 24
24 3X 28 54 52 58 27 26

 

Women's Jeans / Pants / Skirts
USA Size USA Waist USA Hips Europe Japan U.K.
- 24 - 61 61 24
- 26 - 66 66 26
4 - 28.5 28 38 71 71 28
6 - 29.5 30 39 76 76 30
8 - 30.5 32 40 80 80 32
10 - 31.5 34 41 87 87 34
12 - 33 36 41.5 91 91 36
14 - 34.5 38 42.5 97 97 38
16 - 36 - 44 - - -
18 - 38 - 46.5 - - -
20 - 40 - 52.5 - - -

 

Women's Boots / Shoes
USA Australia China Europe Japan Mexico U.K.
4 - - - - - 1.5
4.5 - - - - - 2
5 3.5 35.5 35.5 21 - 2.5
5.5 4 36 36 21.5 - 3
6 4.5 37 37 22 - 3.5
6.5 5 37.5 37.5 22.5 - 4
7 5.5 38 38 23 - 4.5
7.5 6 39 39 23.5 4.5 5
8 6.5 39.5 39.5 24 5 5.5
8.5 7 40 40 24.5 5.5 6
9 7.5 41 41 25 6 6.5
9.5 8 41.5 41.5 25.5 6.5 7
10 8.5 42 42 26 7 7.5